Pricing

Below is a list of our time-related charges. These apply for all our standard services (support, consultancy, installation and training). As prices for hardware and software constantly change please contact us for a quotation.

Ad-hoc rates

On-site work

£85 per hour (charged to nearest 15 minutes with a minimum 1 hour charge).

Remote work

£70 per hour (charged to nearest 15 minutes). Short questions with short answers are free! Please note that all time worked during a given day will be added together when calculating the final total (e.g. ten 3 minute questions will be charged as 30 minutes and not as ten free questions!).

Pre-contracted rates:

Monthly agreement

£740 - this gives one day on-site per month (which can be taken as two half-days) plus 2 hours of remote support. Additional on-site time charged at £75 per hour and remote support at £63 per hour.

Quarterly agreement

£1045 - this gives one day on-site per quarter (which can be taken as two half-days) plus 6 hours of remote support. Additional on-site time charged at £80 per hour and remote support at £67 per hour.

Bespoke agreement

Please contact us if you have any special requirements or require further information.

All rates quoted are for standard working hours (09:00 to 17:30, Monday to Friday excluding Bank Holidays) and exclude VAT which will be charged at the current rate.